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New in Speedback: Away Message for Administrators

  • Writer: Jun Bin  Tan
    Jun Bin Tan
  • Apr 2
  • 1 min read

Highlights:

  • Set custom auto-reply messages for clients

  • Choose between sending messages outside office hours or at all times

  • Easily manage from the Settings page

Away Message for Administrators

The new Away Message feature allows administrators to automatically notify clients when they reach out outside of clinic hours or anytime you choose.


Getting started:

  • Go to the Settings page

  • Enable away message using the toggle

  • Choose whether the away message is sent only outside office hours or at all times. If you chose “Outside office hours”, set up your office hours

  • Create your custom away message

  • Click “Save changes”, and you’re done!


You can choose whether the away message is sent only outside office hours or at all times, depending on your needs. This feature helps you keep clients informed, even when you’re away, ensuring they always feel acknowledged.

 
 
 

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